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Terms & Conditions
Terms and Conditions
1. Agreement for Sale:
1.1. The Terms and Conditions laid down legally binding Agreement for Sale between you (“the User”) and Gandhi Vidya Mandir, Trust (GVM) for the sale of the Ayurvedic Product named “Sarv Jvar Har Churna” (hereinafter referred to as “Product”.
1.2. This Agreement for Sale between GVM and a User only comes into effect if and when:
A deposit of an electronic transfer is reflected on GVM's bank statement for the purchase of “Product” either from the credit card, debit card or net banking.
GVM reserves the right to refuse to accept and/or execute an order without giving any reasons.
1.3. By accessing the website of GVM for the purpose of purchasing the “Product” online, You, User are bound by the terms and conditions of the GVM.
2. Sarv Jvar Har Churna:
“Sarv Jvar Har Churna” is a Ayurvedic product of “Gandhi Vidya Mandir, Trust”, an NGO established in Sardarshahr, Churu DIstt, Rajasthan. GVM has developed the online portal in its software with the prime objective to sell the ayurvedic medicine named “Sarv Jvar Har Churna”, i.e., “Product”.
The price of each pack of Product is displayed on the pack. When placing an order our software automatically totals your order price including the cost of the items and the shipping charges.
3.2 All our product prices include all applicable statutory taxes and we make every effort to make sure that the pricing and availability of Products on our portal is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale. We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice. Our standard delivery charges are item-specific. Delivery times may vary depending on the delivery location as well as the type of product you order. The User can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery. Further Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.
4. PAYMENT METHODS
4.1 Credit card payments:
At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order. We process the payment and notify you if the authorization has been successful. If it is successful your goods are shipped immediately if we have them in stock or if not we will inform you when the same will be available to us in stock.
4.2 Net Banking:
If you select to pay via Net Banking you will be presented with our bank account details and be required to deposit to the order total amount into our bank account and notify us.
4.3 Debit card:
If the User select to pay via Debit Card and when the payment of Product along with the shipping charges will be transferred to GVM bank account successfully as per the availability of stock ordered online then the product will be shipped immediately to the User’s Place.
5. Transaction Charges:
For the purpose of purchasing product online through software, our payment service partner has implied some transaction charges which are not part of the Price of the Product. The following transaction charges shall be applicable:
• Credit Cards : 2% of the Amount + GST
• Debit Cards : 1.1% of the Amount + GST
• Net Banking : 1.9 % of the Amount + GST
6. Proprietary Rights
User acknowledges and agrees that the Product and any software used in connection with the contains, proprietary and confidential information protected by applicable intellectual property and other laws. User further acknowledge and agree that the Product Content is protected by Proprietary rights and laws.
7. GUARANTEE AND REFUND POLICY:
7.1. If a user is not satisfied with their purchase, he/she may return a purchase within 28 days of receipt, SUBJECTED TO FOLLOWING CONDITION*
7.2. If GVM supply the wrong product or if the product is in any way faulty or damaged, GVM will exchange it for the correct one. GVM will make a reasonable effort to exchange the product, but if replacement is not possible, GVM will refund the purchase price including delivery cost, SUBJECTED TO FOLLOWING CONDITION*.
7.3. If the user is not satisfied with his/her choice and the product is still in mint condition, the user may return it and GVM will refund the purchase price (excluding delivery costs), SUBJECTED TO FOLLOWING CONDITION*.
*Full Refunds is Possible only If:
· you received a defective item;
· the ordered item(s) is lost or damaged during transit;
· the ordered item(s) is past its expiry date.
We also understand that various circumstances may arise leading you to want to return a product or products that are not defective, such as when the Person no longer requires the Ayurvedic Product. In these cases, we may allow the return of unopened, unused Product after deducting a 20% restocking charge.
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that.
7.4. To request a refund, simply email us your order details, including the reason why you're requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
8.1 This site collects private information from users, such information shall not be disclosed to any third party unless agreed upon between the user and GVM or through due legal process. Users agree that GVM may, from time to time communicate with users.
9. Customer eligibility
Our Users must be of or above 18 years of age and registered with us. We will not knowingly collect information from the User under the age group of 18 years.
10. Disclaimer of Warranties and Limitation of Liability
All information, Products and services included on or otherwise made available to you through this portal are provided by GVM.
GVM has exerted reasonable efforts to ensure that all information published on the Website is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the Website/portal at our sole discretion.
11. Links to third-party websites
We may provide link to third-party websites, our online payment service partners, which process your Net Banking and Credit/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such Website link.
12. Applicable Law and Jurisdiction
These Terms and Conditions and your use of this Website/portal and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Sardarshahr, Churu Distt, Rajasthan.
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
We do our best to ensure that you are completely satisfied with our Products.